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  1. BILLI
  2. Frequently Asked Questions (FAQs)
  3. Bills

Bills

  • How do I know if a bill has been paid successfully?
  • Can I still pay a bill if it is overdue?
  • How long does it take for the biller to receive my payment?
  • Can I download a copy of my bill?
  • Where do I find the financial records of the bills I’ve paid?
  • Now that I’ve signed up with BILLI do I have to pay all my bills via BILLI?
  • Can I set up my bills to be paid automatically as soon as they are received?
  • Do I have to pay my bills in full?
  • Will I still receive paper bills once I’ve signed up with Billi?
  • Can I receive bills that are addressed to joint names?
  • Can I pay a bill that isn’t in my name?
  • What happens if a scheduled payment falls on a weekend or a public holiday?
  • What happens if there isn’t enough money in my account to pay a scheduled payment?
  • Is there a specific time my BILLI® account will be debited?
  • Why did my bill payment get rejected after I paid from my BILLI® account?
  • Where do I find the biller code and reference number on my bill?
  • Can I pay all my bills with Billi?
  • Are there restrictions on which debit or credit card providers I can use to pay bills?
  • Which payment methods are available to pay my bills?
  • What if my biller doesn’t support BILLI?
  • Are my old Bills and payments Archived?
  • How do I know which businesses/companies BILLI® can receive Bills From?
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